Vortidex
Identity Verification

Know Your Customer (KYC) Policy

Ensuring platform security through comprehensive identity verification

Last updated: December 18, 2024

Introduction

Vortidex Inc. is committed to preventing money laundering, terrorist financing, and other financial crimes. Our Know Your Customer (KYC) policy ensures compliance with applicable laws and regulations while protecting our platform and users.

KYC Requirements

All users must complete identity verification before accessing our services:

1Basic Verification (Tier 1)

  • Full legal name
  • Date of birth
  • Residential address
  • Email address and phone number
  • Government-issued photo ID

2Enhanced Verification (Tier 2)

  • Proof of address document
  • Source of funds documentation
  • Additional identity verification
  • Video verification call (if required)

Verification Process

1

Document Submission

Upload clear, legible copies of required documents

2

Automated Review

Our system performs initial verification checks

3

Manual Review

Additional review by our compliance team if needed

4

Approval/Rejection

You'll be notified of the verification status

Verification Timeframes

1-3
Business Days
Basic Verification
3-7
Business Days
Enhanced Verification
Up to 14
Business Days
Complex Cases

Contact Information

For KYC-related questions or assistance, contact us at:

Vortidex Inc.

1859 E Main St

Mohegan Lake, NY 10547

United States

Email: compliance@vortidex.com

Phone: +1 (555) 123-4567